Order Processing Time
All in-stock products are dispatched within 24-48 hours, except those clearly marked with extended dispatch times (5-10 days).
Shipping Costs
Shipping is free for all orders from €100. For orders under €100, shipping to Austria costs €4.90; shipping to Germany costs €4.90 to €6.90 depending on the carrier. The exact shipping cost is shown at checkout.
Delivery Countries and Delivery Times
We currently deliver to Austria and Germany.
Austria
DHL Courier: 3–4 business days
DPD Courier: 3–4 business days
Germany
Amazon Logistics: 1–2 business days
DHL Courier: 2–3 business days
DPD Courier: 2–3 business days
GLS Courier: 2–3 business days
Order Tracking
Once your order is on its way, we’ll send you the confirmation email with tracking details so you can easily follow its journey to you.
Customs and Duties
Please note that any customs fees, taxes, or import duties are the responsibility of the recipient and can vary depending on your country’s regulations.
Business Days
Delivery times are calculated based on business days, which are Monday to Friday, excluding public holidays.
